How to Use Contact Tags in DM Tracker
Contact tags help you organize, prioritize, and filter your leads inside DM Tracker. By tagging leads (e.g. Hot Lead, Call Booked, Old Lead), you can quickly focus on the most important follow-ups.
Step 1: Create Contact Tags
Go to Settings in DM Tracker.
Navigate to the Tags section.
You’ll see a list of existing tags (e.g. Hot Lead, Call Booked).
To add a new tag:
Enter the tag name (e.g. Old Lead)
Choose a color
Click Create
Your tags are now ready to use.
Step 2: Assign Tags to Leads
Open the Follow-Up Board.
Click on a lead.
Assign one or more tags (e.g. Call Booked).
Once added, the tag will be visible directly on the lead card in the follow-up board.
Step 3: Filter Leads by Tag
In the top-right corner of the Follow-Up Board, open the Tag Filter.
Select a specific tag.
DM Tracker will show only follow-up tasks and leads with that tag.
This makes it easy to prioritize hot leads, booked calls, or re-engagement targets.
Why Use Contact Tags?
Prioritize high-intent leads instantly
Organize leads by status or urgency
Lay the foundation for a structured pipeline and CRM system
API Documentation
For developers who want to programmatically manage contact tags, use the DM Tracker API endpoint below.
Endpoint
API URL: https://app.dmtracker.ai/api/v1/contact/update-tags-external
Method: POST
Headers
Use the authentication token to verify your request.
Request Parameters
Parameter | Type | Required | Description |
| string | Yes | Instagram username of the contact |
| string | Yes | Your DM Tracker organization ID |
| string | Yes | Operation mode: |
| array | Yes | Array of tag names to add/remove/set |
| string | Yes | Tag color (e.g., "red", "blue", "green") |
| string | Yes | Your DM Tracker account email |
Modes
add- Adds specified tags to the contact (keeps existing tags)remove- Removes specified tags from the contactset- Replaces all existing tags with specified tags
Examples
Add Tags
Request:
json
{
"username": "new_11_12_2025_3",
"organization_id": "11111111-1111-1111-1111-111111111111",
"mode": "add",
"tag_color":"red",
"tag_names": ["test tag9 , test tag 10"],
"email":"[email protected]"
}Remove Tags
Request:
json
{
"username": "new_11_12_2025_3",
"organization_id": "11111111-1111-1111-1111-111111111111",
"mode": "remove",
"tag_color": "red",
"tag_names": ["test tag9"],
"email": "[email protected]"
}
Set Tags (overwrite current tags)
Request:
json
{
"username": "new_11_12_2025_3",
"organization_id": "11111111-1111-1111-1111-111111111111",
"mode": "set",
"tag_color": "red",
"tag_names": ["test tag9"],
"email": "[email protected]"
}
Finding Your Organization ID
You can find your Organization ID & Authentication Token in DM Tracker:
Go to Settings
Navigate to Connections
Copy your Organization ID
If you have any questions or need help setting this up, reach out to Support in the bottom-right corner of the app - we’re happy to help.